Artikel Ilmiah : F1B021052 a.n. WIDYA
| NIM | F1B021052 |
|---|---|
| Namamhs | WIDYA |
| Judul Artikel | EFEKTIVITAS INOVASI “KANCIL NARI” (KANTOR IMIGRASI CILACAP LAYANAN PRIORITAS) DALAM PEMENUHAN PELAYANAN PASPOR KELOMPOK RENTAN DI KANTOR IMIGRASI KELAS I CILACAP |
| Abstrak (Bhs. Indonesia) | Diskriminasi pelayanan publik yang masih kerap terjadi menghambat penyelenggaraan pelayanan publik berbasis Ramah Hak Asasi Manusia (HAM) berperspektif keadilan. Upaya Kantor Imigrasi Kelas I Cilacap dalam penyelenggaran pelayanan publik ramah HAM, khususnya pelayanan paspor melalui penerapan Inovasi “Kancil Nari” (Kantor Imigrasi Cilacap Layanan Prioritas). Tujuan penelitian untuk mengetahui sejauh mana efektivitas Inovasi “Kancil Nari” dalam pemenuhan pelayanan paspor bagi kelompok rentan melalui konsep efektivitas dengan pendekatan sistem menurut Jogiyanto, berdasarkan aspek: input, proses, dan output. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukan Inovasi “Kancil Nari” efektif memenuhi pelayanan paspor kelompok rentan di Kantor Imigrasi Kelas I Cilacap, namun belum sepenuhnya optimal. Perlu ada peningkatan dan pembenahan pada dasar hukum layanan, fasilitas, dan waktu penyelesaian layanan. |
| Abtrak (Bhs. Inggris) | Discrimination in public services that still often occur hinders the implementation of public services based on human rights that have a justice perspective. The efforts by Kantor Imigrasi Kelas I Cilacap in implementing human rights public services especially passport services through the implementation of the "Kancil Nari" Innovation (Kantor Imigrasi Cilacap Layanan Prioritas). The purpose of this study was to determine the extent of the effectiveness of the "Kancil Nari" Innovation in fulfilling passport services for vulnerable groups through the concept of the effectiveness of the system approach according to Jogiyanto, based on the aspects: input, process, and output. This study used a descriptive qualitative method with data collection techniques through interviews, observations, and documentation. The results of the study showed that the "Kancil Nari" Innovation was effective in fulfilling passport services for vulnerable groups at the Kantor Imigrasi Kelas I Cilacap, but was not yet fully optimal. There needs to be improvement and improvement in the legal basis of services, facilities, and service completion time. |
| Kata kunci | Efektivitas, Kelompok Rentan, Layanan Prioritas |
| Pembimbing 1 | Dr. Denok Kurniasih, M.Si. |
| Pembimbing 2 | Prof. Dr. Muslih Faozanudin, M.Sc. |
| Pembimbing 3 | |
| Tahun | 2025 |
| Jumlah Halaman | 13 |
| Tgl. Entri | 2025-02-06 14:08:59.823501 |