Artikel Ilmiah : E1B019019 a.n. MUHAMMAD FATKHUL FAJRI

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NIME1B019019
NamamhsMUHAMMAD FATKHUL FAJRI
Judul ArtikelLEGAL PROTECTION OF CUSTOMERS AND BANK RESPONSIBILITY
FOR THE LOSS OF CUSTOMER FUNDS
(STUDY OF DECISION NUMBER 3/PDT.G/2021/PN TAR)
Abstrak (Bhs. Indonesia)PERLINDUNGAN HUKUM TERHADAP NASABAH DAN TANGGUNG JAWAB BANK
ATAS HILANGNYA DANA NASABAH
(STUDI PUTUSAN NOMER 3/PDT.G/2021/PN TAR)
Oleh
Muhammad Fatkhul Fajri
E1B019019
ABSTRAK
Bank menurut Pasal 1 Angka 1 Undang-Undang Nomor 10 Tahun 1998 perubahan atas
Undang-Undang Nomor 7 Tahun 1992 tentang Perbankan adalah badan usaha yang menghimpun
dana dari masyarakat berbentuk simpanan dan menyalurkannya kepada masyarakat dalam bentuk
kredit dan atau bentuk-bentuk lainnya dalam rangka meningkatkan taraf hidup rakyat.
Berdasarkan putusan perdata nomor 3/PDT.G/2021/PN TAR yang diteliti, kehilangan dana
nasabah terjadi kepada Bank BRI yang kalah dalam persidangan di Pengadilan Negeri Tarakan,
Kalimantan Utara atas kasus raibnya uang tabungan nasabah, Nurbaya (45), warga Kecamatan
Tarakan Tengah, Tarakan senilai Rp 311.269.782,00. Tujuan dari penelitian ini adalah untuk
mengetahui dan menganalisis perlindungan hukum nasabah terkait kehilangan dana nasabah dan
tanggungjawab Bank dalam memberi ganti kerugian kepada nasabah terkait perbuatan melawan
hukum oleh Bank BRI dalam Putusan Nomor 3/PDT.G/2021/PN TAR
Penelitian ini menggunakan pendekatan yuridis normative dengan spesifikasi penelitian
deskriptif analisis. Sumber data yang digunakan merupakan data sekunder yang terdiri dari
bahan hukum primer, sekunder, dan tersier yang dikumpulkan melalui studi kepustakaan. Data
tersebur kemudian diolah serta dianalisis menggunakan metode normative kualitatif dan
disajikan dalam bentuk teks naratif.
Berdasarkan hasil penelitian, perlindungan hukum terhadap nasabah dalam putusan
nomor 3/PDT.G/2021/PN TAR, yang terdiri dari perlindungan hukum preventif dan represif, di
mana perlindungan hukum preventif diatur dalam UU perlindungan konsumen no 8 tahun 1999
pasal 4, pasal 25 POJK No.1/POJK.07/2013, Undang-Undang no 10 tahun 1999 tentang prinsip
kerahasian bank. Sedangkan hukum represif sesuai dalam putusan 3/PDT.G/2021/PN Tar telah
terpenuhi, di mana pihak tergugat III diwajibkan mengganti kerugian materil dan immaterial
kepada nasabah. Pihak tergugat III sesuai putusan hakim mengganti kerugian materil sebesar Rp
249.015.826. Pertimbangan hukum hakim dalam mengabulkan ganti kerugian yang didasarkan
pada syarat-syarat mengajukan ganti kerugian berdasrkan pasal 1365 Kitab Undang-undang
Hukum Perdata telah terpenuhi. Menurut Majelelis Hakim Tanggung jawab bank dalam
mengganti kerugian materil kepada nasabah sebesar 80% dari total kerugian yang dialami oleh
penggugat dikarenakan pihak bank berperan besar atas kehilangan uang penggugat yang
disebabkan bocornya username dan password yang hanya diketahui oleh admin bank dan
nasabah,serta melebihi limit yang telah diperjanjikan bersama. Selain itu, tergugat III harus
membayar kerugian immaterial Rp 100.000.000, sebagai konpensasi dikarenakan penggugat
mengeluarkan biaya-biaya yang cukup besar dalam menelusuri sendiri penyebab peristiwa yang
dialami penggugat serta mencari data data untuk menelusuri perkara ini
Kata kunci : perlindungan hukum, tanggung jawab hukum, hilangnya dana nasabah.
Abtrak (Bhs. Inggris)LEGAL PROTECTION OF CUSTOMERS AND BANK RESPONSIBILITY FOR THE
LOSS OF CUSTOMER FUNDS
(STUDY OF DECISION NUMBER 3/PDT.G/2021/PN TAR)
By
Muhammad Fatkhul Fajri
E1B019019
ABSTRACT
Banks according to Article 1 Point 1 of Law Number 10 of 1998 amending Law Number
7 of 1992 concerning Banking are business entities that collect funds from the public in the form
of deposits and channel them to the public in the form of credit and or other forms in order to
improve people's lives. Based on the civil decision number 3/PDT.G/2021/PN TAR studied, the
loss of customer funds occurred to BRI Bank, which lost the trial at the Tarakan District Court,
North Kalimantan in the case of the disappearance of customer savings, Nurbaya (45), a resident
of Central Tarakan District, Tarakan worth Rp 311,269,782.00. The purpose of this study is to
determine and analyze the legal protection of customers related to the loss of customer funds and
the Bank's responsibility in compensating customers for unlawful acts by BRI Bank in Decision
Number 3/PDT.G/2021/PN TAR.
This research uses a normative juridical approach with descriptive analysis research
specifications. The data sources used are secondary data consisting of primary, secondary, and
tertiary legal materials collected through literature studies. The data is then processed and
analyzed using normative qualitative methods and presented in the form of narrative text.
Based on the research results, legal protection for customers in decision number
3/PDT.G/2021/PN TAR, which consists of preventive and repressive legal protection, where
preventive legal protection is regulated in consumer protection law no. 8 of 1999 article 4, article
25 POJK No.1/POJK.07/2013, Law no. 10 of 1999 concerning bank confidentiality principles.
Meanwhile, the repressive law in accordance with decision 3/PDT.G/2021/PN Tar has been
fulfilled, where the defendant III is required to compensate material and immaterial losses to
customers. The defendant III, according to the judge's decision, compensated material losses of
IDR 249,015,826. The judge's legal considerations in granting compensation based on the
conditions for applying for compensation based on Article 1365 of the Civil Code have been
fulfilled. According to the Panel of Judges, the bank's responsibility in compensating material
losses to customers amounted to 80% of the total losses suffered by the plaintiff because the
bank played a major role in the loss of the plaintiff's money due to leaked usernames and
passwords that were only known by the bank admin and customers, and exceeded the limit that
had been agreed upon. In addition, the third defendant must pay an immaterial loss of Rp
100,000,000, as compensation because the plaintiff incurred considerable costs in tracing the
cause of the events experienced by the plaintiff and searching for data to trace this case.
Keywords: legal protection, legal responsibility, loss of customer funds.
Kata kunciperlindungan hukum, tanggung jawab hukum, hilangnya dana nasabah.
Pembimbing 1Dr. Sulistyandari, S.H., M.Hum
Pembimbing 2M.I. Wiwik Y.H, S.H., M.H
Pembimbing 3Ulil Afwa S.H., M.H
Tahun2024
Jumlah Halaman17
Tgl. Entri2024-03-07 10:31:53.590265
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