Update Artikelilmiah: 47222

DINDA NAJWA NABILLA

NIM

Judul Artikel

Abstrak (Bhs. Indonesia)

Latar belakang: Masalah kepatuhan minum obat antihipertensi dapat dipengaruhi oleh peran petugas kesehatan. Kepatuhan minum obat pada peserta Prolanis Puskesmas Purwojati masih kurang. Dilihat dari peserta Prolanis hipertensi yang memiliki tekanan darah stabil hanya 35,86%. Kemauan pasien untuk sembuh dapat dipertahankan dengan dukungan keterlibatan petugas kesehatan dan pelayanan yang diberikan. Penelitian ini bertujuan untuk mengetahui hubungan antara persepsi kualitas pelayanan dengan kepatuhan minum obat pada peserta Prolanis hipertensi.

Metodologi: Penelitian ini menggunakan metode analitik observasional dengan pendekatan cross sectional. Pengambilan sampel dilakukan dengan metode accidental sampling dengan jumlah 66 sampel.

Hasil: Hasil uji bivariat menunjukkan adanya hubungan antara dimensi reliability (p=0,0001), responsiveness (p=0,0001) dan assurance (p=0,001) dengan kepatuhan minum obat dan tidak ada hubungan antara emphaty (p=0,085) dan tangible (p=0,585) dengan kepatuhan minum obat pada peserta Prolanis hipertensi di Puskesmas Purwojati.

Kesimpulan: Ada hubungan antara persepsi kualitas pelayanan dimensi reliability, responsiveness dan emphaty dengan kepatuhan minum obat dan tidak ada hubungan antara persepsi kualitas pelayanan dimensi empathy dan tangible dengan kepatuhan minum obat. Puskesmas

Abtrak (Bhs. Inggris)

Background: Problems regarding adherence to taking antihypertensive medication can be influenced by the role of health workers. Adherence to taking medication for Purwojati Health Center Prolanis participants is still lacking. Judging from the hypertension Prolanis participants who have stable blood pressure, only 35.86%. The patient's willingness to recover can be maintained with support from the involvement of health workers and the services provided. This study aims to determine the relationship between perceived service quality and adherence to taking medication for hypertension Prolanis participants.

Methodology: This study used an observational analytic method with a cross sectional approach. Sampling was done by accidental sampling method with a total of 66 samples.

Results: The results of the bivariate test showed a relationship between the
dimensions of reliability (p=0.0001), responsiveness (p=0.0001) and assurance (p=0.001) with adherence to taking medication and there was no relationship between empathy (p=0.085) and tangible (p=0.585) with adherence to taking medication for hypertension Prolanis participants at the Purwojati Health Center.

Conclusion: There is a relationship between the perception of service quality dimensions of reliability, responsiveness and empathy with adherence to taking medication and there is no relationship between the perception of service quality dimensions of empathy and tangible with adherence to taking medication. The health center is expected to improve the services provided to Prolanis participants.

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