Update Artikelilmiah: 47174

ARLINDA DWI YULIANA

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Abstrak (Bhs. Indonesia)

Pelayanan Statistik Terpadu adalah layanan data dan kegiatan statistik yang dilakukan secara terpadu melalui satu pintu oleh satu unit kerja. Penelitian ini menganalisis PST di BPS Kabupaten Banyumas, mencakup kewenangan, proses, koordinasi, mekanisme, pengawasan, standar pelayanan minimal, lokasi, dan kelembagaan, dengan menggunakan metode kualitatif deskriptif dan teknik triangulasi melalui wawancara, dokumentasi, serta observasi. Hasil penelitian menunjukkan bahwa meskipun PST telah sesuai regulasi, diperlukan optimalisasi melalui pelatihan, rotasi pegawai, dan sosialisasi untuk meningkatkan pemahaman masyarakat. Pengawasan dilakukan secara internal dan eksternal dengan sanksi dan penghargaan untuk menjaga kinerja. Diversifikasi lokasi layanan, seperti di Mal Pelayanan Publik dan Pojok Statistik di kampus, meningkatkan aksesibilitas, meskipun fasilitas teknis masih perlu ditingkatkan. Lokasi PST yang strategis memudahkan akses masyarakat, sementara integrasi kelembagaan dengan pusat mendukung keseragaman kebijakan. Rekomendasi penelitian mencakup peningkatan koordinasi, fasilitas, dan strategi komunikasi untuk memperkuat layanan statistik.

Abtrak (Bhs. Inggris)

Integrated Statistical Services are data services and statistical activities carried out in an integrated manner through one door by one work unit. This research analyzes PST at BPS Banyumas Regency, including authority, process, coordination, mechanism, supervision, minimum service standards, location, and institutions, using descriptive qualitative methods and triangulation techniques through interviews, documentation, and observation. The results showed that although the PST was in accordance with regulations, optimization was needed through training, employee rotation, and socialization to increase public understanding. Supervision is carried out internally and externally with sanctions and rewards to maintain performance. Diversification of service locations, such as at the Public Service Mall and the Statistics Corner on campus, improves accessibility, although technical facilities still need to be improved. The strategic location of PST facilitates public access, while institutional integration with the center supports policy uniformity. Research recommendations include improving coordination, facilities and communication strategies to strengthen statistical services.

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