Update Artikelilmiah: 46828

NATANIA KARLA DEVI CALLISTA

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Abstrak (Bhs. Indonesia)

Semakin tinggi tingkat self efficacy, lingkungan kerja non fisik, dan perceived organizational support akan meningkatkan kinerja karyawan. Penelitian ini bertujuan untuk mengetahui pengaruh self efficacy, lingkungan kerja non fisik, dan perceived organizational support terhadap kinerja karyawan kantor di PT. Kereta Api Indonesia Daop 5 Purwokerto. Penelitian ini menggunakan metode kuantitatif dengan teknik pengambilan data menggunakan teknik sampel acak sederhana dengan populasi sebanyak 140 karyawan PT. Kereta Api Indonesia kantor Daop 5 Purwokerto. Instrumen yang digunakan adalah dengan mengirimkan daftar pertanyaan atau pernyataan berupa kuesioner dan wawancara. Analisis data meliputi outer model, inner model, dan uji hipotesis. Hasil pengujian hipotesis pertama menunjukkan bahwa variabel self efficacy berpengaruh positif dan signifikan terhadap kinerja karyawan, artinya self efficacy yang tinggi akan meningkatkan kinerja karyawan. Hasil uji hipotesis kedua menunjukkan bahwa variabel lingkungan kerja non fisik berpengaruh positif dan signifikan terhadap kinerja karyawan, artinya semakin baik lingkungan kerja non fisik maka kinerja karyawan akan semakin meningkat. Sedangkan uji hipotesis ketiga menunjukkan perceived organizational support terhadap kinerja karyawan tidak berpengaruh signifikan terhadap kinerja karyawan, yang berarti bahwa perceived organizational support yang diberikan tidak memberikan dampak yang signifikan terhadap peningkatan kinerja karyawan. Implikasi dari penelitian ini adalah manajemen PT. Kereta Api Indonesia perlu membuat program pengembangan diri berupa pelatihan dan pendampingan mengenai kepercayaan diri terhadap kemampuan yang dimiliki. Selain itu, manajemen perlu menerapkan sistem komunikasi internal yang lebih efektif agar karyawan lebih terbuka satu sama lain.

Abtrak (Bhs. Inggris)

The higher the level of self efficacy, non-physical work environment, and perceived organizational support will improve employee performance. This study aims to determine the effect of self efficacy, non-physical work environment, and perceived organizational support on the performance of office employees at PT Kereta Api Indonesia Daop 5 Purwokerto. This study uses quantitative methods with data collection techniques using simple random sampling techniques with a population of 140 employees of PT Kereta Api Indonesia Daop 5 Purwokerto office. The instrument used is by sending a list of questions or statements in the form of questionnaires and interviews. Data analysis includes outer model, inner model, and hypothesis testing. The results of testing the first hypothesis show that the self efficacy variable has a positive and significant effect on employee performance, meaning that high self efficacy will improve employee performance. The results of the second hypothesis test show that the non-physical work environment variable has a positive and significant effect on employee performance, meaning that the better the non-physical work environment, the more employee performance will increase. While the third hypothesis test shows perceived organizational support on employee performance does not have a significant effect on employee performance, which means that the perceived organizational support provided does not have a significant impact on improving employee performance. The implication of this research is that the management of PT Kereta Api Indonesia needs to create a self-development program in the form of training and mentoring regarding confidence in their abilities. In addition, management needs to implement a more effective internal communication system so that employees are more open to each other.

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