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Abstrak (Bhs. Indonesia)

UKM Ukhro Brownies merupakan UKM yang memproduksi brownies yang beralamat di Sokaraja. Produk yang dihasilkan UKM Ukhro Brownies belum memiliki SNI ISO 9001:2008 dan kondisi awal sistem manajemen mutu UKM Ukhro Brownies juga belum diketahui, sehingga perlu dilakukan evaluasi kesesuaian kondisi awal sistem manajemen mutu di UKM Ukhro Brownies dengan sistem manajemen mutu SNI ISO 9001:2008, serta dilakukan penyusunan dokumen sistem manajemen mutu yang digunakan sebagai acuan dalam implementasi sistem manajemen mutu SNI ISO 9001:2008 di UKM Ukhro Brownies. Penelitian ini bertujuan: 1) Mengetahui tingkat kesesuaian kondisi awal sistem manajemen mutu UKM Ukhro Brownies dengan sistem manajemen mutu SNI ISO 9001:2008. 2) Menyusun dokumen sistem manajemen mutu SNI ISO 9001:2008 di UKM Ukhro Brownies. Metode yang digunakan yaitu kaji tindak. Gap analisis digunakan untuk mengetahui kondisi awal sistem manajemen mutu di UKM. Hasil penelitian menunjukkan bahwa tingkat kesesuaian kondisi awal sistem manajemen mutu di sebesar 34,89% yang artinya penerapan sangat buruk. Dokumen sistem manajemen mutu SNI ISO 9001:2008 di UKM Ukhro Brownies terdiri dari 4 level yaitu: level 1: dokumen pedoman mutu sebanyak 9 dokumen, level 2: dokumen prosedur mutu sebanyak 17 dokumen, level 3: dokumen instruksi kerja sebanyak 5 dokumen, dan level 4: dokumen formulir mutu sebanyak 35 dokumen

Abtrak (Bhs. Inggris)

Ukhro Brownies is Small Medium Enterprises (SME) which produces brownies which is located in Sokaraja. Products which produced by Ukhro Brownies SME have not had yet SNI ISO 9001:2008 and initial conditions of the Quality Management System (QMS) in this SME is also unknown, so it is necessary to evaluate the suitability of initial conditions quality management system  Ukhro Brownies SME with quality management system SNI ISO 9001: 2008, and do the preparation documents quality management system that is used as a reference in the quality management system SNI ISO 9001:2008 implementation on Ukhro Brownies SME. Purposes of the research are: 1) Determine the level of conformity initial conditions of the quality management system of Ukhro Brownies SME with quality management system SNI ISO 9001: 2008. 2) Prepare documents quality manajement system SNI 9001:2008 of Ukhro Brownies SME. Gap analysis is used to determine the results of the initial conditions of the quality management system SNI ISO 9001: 2008 in SME. The results showed  that the conformity degree of initial conditions quality management system amounted to 34,89% which means the application is very bad. Documents of quality management system SNI ISO 9001:2008 consisting of 4 level that is: level 1: quality guidelines as much as 9 documents, level 2: quality procedures as much as 17 documents, level 3: work instruction as much as 5 documents, and level 4: quality form as much as 35 documents.

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